The world of business is not a comfortable place to be. The job of a small business owner is hard, but it is often a dream some people aspire to. And, that is why most go after it. Every potential business owner wants to know what success looks like. It […]
25 Senior Service Business Ideas
The baby boomer generation controls the majority of the disposable income in the U.S. And as that generation ages, there’s an increasing need around the country for businesses that provide important senior services. If you’re looking for a business opportunity to start in the next few years, jumping into the […]
You Will Thank Us – 10 Tips for Better Sales this Prime Day 2019 on Amazon
Last year, small businesses sold over 1 billion dollars worth of goods on Amazon Prime Day. According to their website Amazon Prime Day 2019 is July 15. The two day worldwide shopping event starts at 11:59 p.m. It began in 2015 to celebrate Amazon’s 20 year anniversary. Small Business Trends […]
Just 6% of Small Businesses Focus on Keeping Customers
The goal of a commercial business is to increase sales, and retaining current customers is key to making this happen. But according to a new report from The Manifest, only 6% of small businesses are focused on retaining their customers. This is despite the fact their main digital marketing goal […]
Merijn te Booij of Genesys: AI Will Not Only Allow for More Human Empathy, It Will Create It
Two years ago I had a chance to speak with Merijn te Booij, CMO of Genesys, a leading provider of omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. And last week I had another sit down with him during the company’s annual user conference; Xperience […]
In the News: New Survey Says Voice Search for Small Businesses is a Growing Trend
If someone asks one of their voice assistants to find a business near them, will that person find your business? If you answered, “No” or “I don’t know” then now may be the time to find out. According to a new survey from SCORE we reported on this week, 58% […]
How Cashless Payments are Driving Transactions
Sponsored Post Looking at possible ways to drive your bottom line up as a small business owner means looking at cashless payments. For many small businesses that means starting with the existing technology you have on hand. Start by taking a look at ATM and POS software if you haven’t […]
87% of Coworkers Connect Using Facebook
Staying connected is essential for the way people work. Whether it is through voice, video, or text, workers use different platforms to make these connections. And according to the 2019 State of the Digital Workplace Report from Igloo, coworkers are connecting on Facebook more frequently than on other social media. […]
Nimble 5.0 CRM Has Small Business Updates
There’s a new team relationship manager from Nimble that syncs with hundreds of business apps and adds personal insights. Nimble 5.0 is a major update to the CRM for Office 365 and G Suite they already offer. Nimble 5 CRM The product also offers new integrations. It syncs with Office 365, Teams, […]
This Event in Chicago will Change the Way You Listen to Customers
Customers are more vocal than ever. This is because they more ways to tell companies exactly how they feel about a product or service. A business can use this information to improve or ignore it. The Applied Marketing Science (AMS) “Listening to the Voice of the Customer” workshop is created […]
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